1:15 – 4:30 pm | Managing Medicare Managed Care Intensive (Separate registration required; special pricing offered for Summit & Expo attendees

6:30 – 7:30 pm | Welcome Reception

8:30 – 9:30 am | Opening Keynote

Life as a Caregiver (NF & AL)
Kim Campbell | Founder | Kim & Glen Campbell Foundation

Kim Campbell was married to country/pop star Glen Campbell for 34 years until his passing in 2017, following a long and very public battle with Alzheimer’s. The documentary, Glen Campbell: I’ll Be Me, shared their family’s journey with the world and opened up a national conversation about the disease. Determined to honor Glen by continuing to educate people about Alzheimer’s disease, Kim has made it her mission to improve the quality of life for people with dementia and their caregivers. Based on personal experience, she offers honest advice for caregivers of all types.

9:30 – 9:45 am | Break

9:45 – 10:45 am | General Session

Understanding the Basics of Diversity, Equity, & Inclusion (NF & AL)
Charm Bullard | Senior Advisor to the CEO | Virginia Center for Inclusive Communities

Charm Bullard is a recognized expert in designing and facilitating educational programs on diversity, equity, and inclusion (DEI) for middle schools, high schools, colleges, workplaces, and community groups. This session will offer you an opportunity to reflect on your own DEI foundation, explore ways that all employees benefit from an inclusive workplace, and learn approaches organizations can implement to help employees make better, bias-free decisions.

10:45 – 11:00 am | Break

11:00 – 12:15 pm | General Session

On the Other Side of Innovation and Crisis Management (NF & AL)
Rayvelle Stallings, MD | Senior Vice President, Physician Services and Corporate Medical Officer | PruittHealth Pharmacy Services

The COVID-19 pandemic taught long term care providers and managers an object lesson in mobilizing our expertise to meet new needs of our residents and patients. While many industries are facing unprecedented disruption, medicine and healthcare have been uniquely affected. A prominent change has been the widespread adoption of telehealth services and technologies. There have also been significant and important changes within pharmacy services, from transition of care services to extension of the role of the pharmacist given COVID-19. Now is the time to assess what the future looks like as we refocus and calibrate our collective efforts.

12:15 – 1:15 pm | Lunch

1:15 – 3:45 pm | Expo—In-person networking is back!

3:00 – 3:45 pm | Expo Reception

5:15 – 6:00 pm | Pledge Partners’ Reception (Invitation only)

6:00 – 6:45 pm | Reception

6:45 pm | Awards Banquet

9:00 – 10:00 am | General Session

On Any Given Day: Leadership Lessons from Columbine and Beyond (NF & AL)
Frank DeAngelis | Principal (retired) | Columbine High School

“Our lives are not determined by what happens to us, but how we react to what happens; not by what life brings to us, but by the attitude we bring to life. A positive attitude causes a chain reaction of positive thoughts, events, and outcomes. It is a catalyst…a spark that creates extraordinary results.” –Anonymous

The tragedy at Columbine in 1999 redefined the nation. Frank DeAngelis tells his story from the events through the aftermath. He reveals the leadership lessons he learned in the focus of an international firestorm. DeAngelis’s honest, straight-forward account provides invaluable insights into managing the after-crisis with students, staff members, community members and never ending media attention. A positive attitude and a passion for his job, allowed him to work at Columbine from 1979 to 2014. He shares how he was able to build a community that worked together for his kids—the students at Columbine High School. The takeaways from this presentation should be required for every leader in the nation.

10:00 – 10:15 am | Break

10:15 – 10:45 am | Annual Meeting & Election of Officers and Directors

10:45 – 12:15 pm | Concurrent Sessions

The Rules and Reasoning Behind the IDR Process (NF)
Kyle René, Esq. | Associate | Hancock, Daniel & Johnson, P.C.

In this seminar, Kyle René will discuss the various rules and strategies that weigh on the decision to pursue Informal Dispute Resolution (IDR). This will involve a discussion of the specific regulations which govern the IDR process, as well as the reasoning being them. He will also discuss related avenues to challenge survey results and how they compare with the IDR process, including the Independent IDR process (I-IDR) and formal appeals before the Departmental Appeals Board. Finally, he will walk through the IDR process and offer practical tips for presenting evidence and arguments during IDR.

Person-Centered Care Next Level (AL)
Eric Haider | CEO/President | Person Centered Care Inc.

Eric Haider, a nationally recognized speaker will share step-by-step, simple, and practical ways on how to implement Next Level of Person-Centered Care in your in assisted living community. After this session, you will be motivated, eager to change culture, and know how to overcome the roadblocks and resistance to motivate your staff to implement person-centered care in your community.

12:15– 1:15 pm | Lunch

1:15 – 2:15 pm | Concurrent Sessions

Emergency Preparedness Programs:  Regulations and Liability (NF)
Roy LeNeave | Vice President of Engineering | American HealthCare, LLC & CEO and President | RWL Consulting LLC

During 2020 we learned that we need to be prepared for the unexpected, but we need to consider more than the next pandemic. Other disasters can wreak havoc on our healthcare systems as well. Not having a plan is no longer an option. Emergency preparedness expert Roy LeNeave will discuss lessons learned from COVID-19, the importance of communicating policies and procedures to your staff and those in your care, and ways you can protect your organization from potential liability.

Journey to Wellness:  Integrating Employee Wellness into an Organization’s Cultural Framework (NF & AL)
Kathleen Weissberg, OTD, OTR/L, CMDCP, CDP | National Director of Education | Select Rehabilitation

This session will explore the journey of three post-acute providers who undertook an employee wellness challenge and specifically how therapy practitioners assisted these facilities to integrate person-centered wellness programs into their culture. Kathleen Weissberg will not only highlight what worked but also tell the story of what went very much wrong so that you can learn from others’ mistakes. Through group facilitation, participants will walk away with ideas on how to establish a program at their facility.

2:15 – 2:30 | Break

2:30 – 3:30 pm | Concurrent Sessions

Assessing Your Cyber Risk: Current Challenges and the Future Landscape (NF & AL)
Moderator: James Shewey | Virginia Market Leader | RCM&D
Nathan Kottkamp | Williams Mullen | Data Protection and Cybersecurity Practice
Scott Martin | Cyber Practice Lead / VA Healthcare Team Lead | RCM&D
Brendan Rooney | Managing Director | Tracepoint

Cyber incidents continue to create significant issues for companies across the country. Whether it is an interruption in operations, reputational fallout, or the looming cost of liability resulting from an incident, the ramifications of these matters continue to evolve. Join us for a discussion with a panel of experts, who are experienced in supporting companies as they assess, manage, and respond to all aspects of cyber risk. This session aims to provide you valuable insight into the latest cyber trends and help you better prepare your organization to deal with them.

COVID- 19:  Keeping Functional Abilities through the Continuum (NF & AL)
Kathleen Weissberg, OTD, OTR/L, CMDCP, CDP | National Director of Education | Select Rehabilitation

COVID-19 has brought an ever-evolving look into the best approach for the best outcomes. Initially put on the back burner by some, therapy is now being recognized as a front line response. As we move therapy to the forefront, strategies need to be based on Core Outcome Measures and best standards of practice. Kathleen Weissberg will review current standards of practice and useful outcomes measures across the continuum of long term care to enhance function, physical and emotional wellbeing through the trajectory of recovery.

3:30 – 3:45 pm | Break

3:45 – 4:45 pm | Concurrent Sessions

Compassionomics:  The Platform for Employee Engagement (NF & AL)
Karen Cook, RN, | Leadership Speaker, Director | Huron Healthcare

While some may say “compassionate leadership” is a soft skill, it is actually the opposite. It takes leaders who have the courage, strength, mindfulness, and discipline to truly build a culture founded on compassion. Compassionomics is the scientific evidence that caring makes a difference. Compassion matters for residents through better clinical outcomes; for resident care through higher quality, lower costs, and better financial sustainability; and for those who care for people by promoting the resilience of healthcare providers and staff and lowering burnout. Compassion involves an authentic desire to help and is foundational to creating an environment of trust. Karen Cook will review the issues in the workforce today, the impact of employee engagement on the organizational outcomes, and three strategies to show intentional compassion and build trust/engagement with staff. Ultimately, this session is about hardwiring the behaviors and processes that lead to a culture of higher clinical quality and reliability, safe and efficient care delivery and operational excellence from the resident, employee, and physician perspective.

QAPI And Medication Management (NF)
Mary Chiles, RN, RAC-CT, QCP | Chiles Healthcare Consulting, LLC

2019 marked the full implementation of the Requirements of Participation, the “mega rule,” including new requirements related to quality assurance and performance improvement (QAPI).  With a regulatory mandate to focus on high-risk, high-volume, or problem-prone areas, many facilities will prioritize medication management when developing performance improvement activities. Medication management is a multi-faceted process that requires collaboration across the interdisciplinary team including prescribers, pharmacists, and nursing. Each step of the medication management process creates opportunity for error and potential risks to your residents and poor survey outcomes. Mary Chiles will explore opportunities for your facility to collect and use data in an effort to minimize adverse drug events and risks associated with medication management. She will review current survey findings related to medication management and discuss quality improvement strategies to promote compliance and reduce medication-related risks.