Mary Chiles has posted the newest SMART report recapping the survey and deficiency results the Chiles Healthcare Consulting team shared at the January 15 education program. The report includes a breakdown of the type and results of 317 surveys conducted in 2019 and an in depth look at the specific deficiencies cited.

Login to SMART and look for the 2020 Report of 2019 Survey Analysis under Analysis Reports.

What is SMART?

VHCA-VCAL’s Survey Management and Analysis Resource Tool (SMART) is a members-only tool to view and analyze current trends and patterns in the Long Term Care Survey Process.  SMART can provide you with detailed information about survey results for nursing centers and regions via statewide and custom comparison reports for a range of metrics and user-specified date ranges.

To get access to SMART, request a user login and complete the online form to have your SMART account access established. For VHCA-VCAL members who have submitted survey information, online access will be set-up and instructions will be sent back to the individual who made the request within two working days.