Seven Members Earn Bronze Quality Awards
Seven VHCA-VCAL members join the growing list of long term care providers recognized with a 2017 Bronze – Commitment to Quality Award by AHCA/NCAL for their dedication to quality care. The AHCA/NCAL National Quality Award Program spotlights providers across the country that have demonstrated their commitment to delivering quality care for seniors and persons with disabilities.
VHCA-VCAL offers its congratulations to the following:
- Braddock Glen, Fairfax
- Harbourway Assisted Living at Atlantic Shores, Virginia Beach
- Riverside Convalescent Center-West Point, West Point
- Sunrise at Bon Air, Richmond
- Sunrise of Richmond, Richmond
- The Laurels of Charlottesville, Charlottesville
- The Laurels of Willow Creek, Midlothian
“VHCA-VCAL is proud of these nursing and assisted living facilities for receiving the Bronze Quality Awards,” noted Keith Hare, President and CEO of VHCA-VCAL. “This achievement shows their dedication to continuous quality improvement that will positively impact the care provided to their residents and patients.”
In total, 520 recipients in 46 states were recognized with a Bronze Quality Award.
Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program, which is the foundation of the metric-based AHCA/NCAL Quality Initiative. The program assists providers of long term and post-acute care services in achieving their performance excellence goals.
The program has three levels: Bronze, Silver, and Gold. Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations. Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained Examiners review each Bronze application to determine if the center has met the demands of the criteria. Recipients of the Bronze – Commitment to Quality Award may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver – Achievement in Quality Award.
The awards will be presented during AHCA/NCAL’s 68th Annual Convention and Exposition in Las Vegas, Nevada, October 15-18, 2017.

























