Young male doctor and senior man sitting on sofa and smiling during home visit

Do your residents or their families ask you about falls? Do they wonder why falls are such a concern, how common are they, and if their loved one lives in an assisted living community, why aren’t falls prevented? NCAL has prepared a resource for you to help you address these common questions. 

A valuable resource for admission packets, A Conversation about Falls in Assisted Living, a handout for residents and loved ones helps address many of the common questions assisted living providers hear about the risk of falls and offers tips to help residents reduce their risk.

NCAL has a variety of customer relations resources on its customer relations webpage. Materials include materials for residents and their families, as well as in-service training modules for staff. The resources cover a range of topics from:

• Choosing an Assisted Living
• Marketing
• Move In/Move Out
• Preventing Fraud and Abuse
• Resident/Family Experience

We will continue to highlight these helpful NCAL resources in future editions of The Voice of VCAL.