You know assisted living exists out of a desire to serve and support residents by offering care and services that deliver a high quality of life.

• Quality assurance and performance improvement (QAPI) programs create reactive and proactive actions that help assisted living communities address problems and create a roadmap for consistently improving care and service delivery. 

Did you also know NCAL offers a 35-minute online course titled Quality Assurance Performance Improvement 101 for Assisted Living, which walks through the principles of creating a systematic, comprehensive data-driven approach to quality improvement?

• The training reviews the five elements of a QAPI program that create the framework for quality assisted living care and services.

What you’ll learn: The course objectives include:  

• Describe what quality assurance performance improvement is. 
• Discuss steps to implement a quality assurance performance improvement program. 
• Explain how to conduct a root cause analysis. 

The course fee is $25 for NCAL members and $65 for non-members. There are no CEs but attendees who complete the course receive a certificate of completion.