Skip to content Accessibility tools
Virginia Health Care Association | Virginia Center for Assisted Living

Tools to Address Resident-to-Resident Mistreatment

Tools to Address Resident-to-Resident Mistreatment

It is critical for nursing centers and assisted living communities to address and mitigate reported incidents of resident-to-resident mistreatment. AHCA/NCAL has developed two new tools and a resource list to support assisted living communities and nursing centers prevent and address reported incidents of resident-to-resident mistreatment.

The new member tools include a post-incident checklist and a provider self-assessment, as well as a compiled list of AHCA/NCAL resources.

While mistreatment may or may not meet the definition of abuse, it would include negative and aggressive physical, sexual, or verbal interactions between long term care residents that is unwelcome and has high potential to cause physical or psychological distress in the recipient.

These tools were developed by AHCA/NCAL’s Survey/Regulatory Community. Last year this group also developed resources to help assisted living communities and nursing centers address adverse events. The newest set of tools builds upon those resources.

Members are encouraged to use and adapt these tools in a way that aligns with their unique culture, systems, and needs.

Posted in Membership