DMAS published a Medicaid Memo on provider flexibilities related to COVID-19 on April 22, 2020. The memo includes CCC Plus-specific items related to consent and waiver of face-to-face requirements for annual level of care evaluations.

Specific to CCC Plus, the memo states:

CCC Plus Waiver

• Correction from March 19, 2020 Medicaid Memo: Providers shall document in their records the member’s verbal consent, authorization, and confirmation of participation. The provider shall not be required to obtain written signatures after the end of the emergency.

• All face-to-face requirements to conduct the annual level of care evaluations (LOCERI) are waived. This waiving of face-to-face requirement is for both past due and currently due level of care evaluations. For CCC Plus Waiver members who have had a face-to-face health risk assessment (initial or reassessment) from October 1, 2019 through March 12, 2020, the information from this assessment may be used to submit LOCERI data in lieu of the face-to-face meeting to complete and to submit the annual level of care evaluation. The due dates for re-evaluations for level of care have been extended from 12 months to 18 months.

The memo also includes information on, Home and Community-Based Services Waivers and the Developmental Disabilities Waivers.