staff discussing patient chartsLack of quality communication between nursing facility staff and hospital emergency rooms can lead to thousands of unnecessary hospital readmissions for nursing facility residents annually. This can lead to negative physical, emotional, and psychological impacts on individuals in skilled nursing facilities.

VHCA-VCAL has launched an initiative to reduce preventable rehospitalizations by providing free training on the INTERACT Quality Improvement Program.

In the spring of 2020, we will host follow-up sessions for our 2019 participants to discuss best practices, successful relationship building tools, and facilitated discussions regarding the services and capabilities each provider type offers. The goal of the sessions is to continue to strengthen the care transitions between acute and post-acute providers.

2020 INTERACT Follow-Up Sessions

The event has been canceled due to the COVID-19 outbreak. We will post future updates on the INTERACT Follow-Up Sessions on this page.

About the Project

VHCA-VCAL is proud to partner with Pathway Health and the Virginia Hospital and Healthcare Association (VHHA) to provide this training, which is funding by a grant from the Virginia Department of Medical Assistance Services using civil monetary penalty grant funds.

The goal of this project is to achieve a combined 10% overall reduction in preventable rehospitalizations for individuals who reside in nursing facilities throughout Virginia by June 30, 2020.

Project objectives include:

  1. Conduct a series of statewide trainings sessions facilitated by Pathway Health for providers to receive an introduction, background and, overview of the purpose of the INTERACT® 4.0 Tools.
  2. Foster working relationships between nursing facility and hospital providers.